Description

About Us Join a highly professional and fast-paced environment supporting a luxury estate, where security, discretion, and operational excellence are at the heart of everything we do. We are seeking a professional and vigilant Control Room Operator to support the safety and security of our estate through effective monitoring and incident management. The Role As a Control Room Operator, you will be responsible for monitoring CCTV systems, managing access control, responding to security incidents, and maintaining accurate records. Working as part of a dedicated security team, you will help ensure the safety of people, property, and assets while delivering an efficient and professional service. Key Responsibilities * Monitor CCTV systems to maintain the security of the estate and respond appropriately to security breaches. * Accurately record and report all incidents in accordance with established procedures. * Manage the issue and return of security keys, access cards, and visitor passes. * Ensure compliance with company policies and Health & Safety regulations. * Follow all Standard Operating Procedures (SOPs) and security protocols. * Maintain professionalism, discretion, and confidentiality at all times. * Work collaboratively with colleagues and supervisors to deliver an efficient security service. * Provide cover for colleagues during periods of absence as required. * Undertake any other duties requested by management within the scope of the role. What We're Looking For * Previous experience in a security control room or similar security environment. * Experience monitoring and operating CCTV surveillance systems. * Valid SIA CCTV Licence. * Highly computer literate with good knowledge of Microsoft Office. * Excellent communication and report-writing skills. * Strong attention to detail and ability to remain calm under pressure. * Professional, reliable, and able to maintain strict confidentiality. What We Offer * A professional and supportive working environment * Competitive salary * Training and ongoing development opportunities Apply Today! If you are an experienced Control Room Operator with a strong security background and a commitment to professionalism, we would love to hear from you