Description

Working pattern: Monday to Friday 8-5pm (40 hour contract) Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in our dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants. Benefits: · Perkbox – 24/7 discounts, wellbeing support, online GP access & more · Company Pension Scheme · Group Life Assurance (up to 3x salary, subject to service) · Staff Discount on all products · Cycle to Work Scheme · Employee Assistance Programme · Long Service Awards · 23 days annual leave + bank holidays + your birthday off Key responsibilities: · Supporting all aspects of managing the company’s residential and commercial property portfolio. · Keeping property records accurate and up-to-date using our management software. · Maintain records of maintenance requests and history for each property. · Answering telephones, handle tenant queries and redirect calls as necessary. · Communicate with residential and office tenants, agents and housing associations. · Coordinate with third-party contractors to schedule inspections. · Management of the maintenance email inbox and maintain continuous communication with the property team. · Handle general administrative tasks, including key distribution to agents, tenants, and contractors. · Scan, index, and organise documentation to support daily property team operations. · Report directly to the Assistant Property Manager and other relevant senior team members. · Obtain quotations and pricing for appliances, materials, furnishings and related items. · Conduct meter readings and handle utility change notifications for move-ins and move-outs. · Attend property visits and inspections as required. · Perform various ad hoc tasks that arise within the property department. What You’ll Bring: · Strong organisational and communication skills. · A proactive attitude and ability to multitask in a fast-paced environment. · Experience in property management or a similar administrative role is a plus