Description

Housing Officer Location: Bristol, BS1 Contract: Temporary, initially 3 months Hours: 37 hours per week Positions: 3 Working pattern: Hybrid – office, onsite and home working Driving licence: Required – pool car available DBS: Standard DBS required About the Role We are looking for an experienced Housing Officer to join a busy Tenancy Management Team. You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies. The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies. Key Responsibilities * Manage a designated patch of tenancies and housing sites. * Manage and prioritise a varied caseload. * Deal with tenancy breaches, ASB and hate crime. * Identify tenant support needs and make appropriate referrals. * Handle complaints and complex enquiries. * Work with residents, partner agencies and other professionals. * Attend multi-agency meetings, case conferences and resident groups. * Maintain accurate housing and case-management records. * Support initiatives to improve local communities and housing estates. About You You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation. You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues. A CIH or equivalent housing qualification is desirable but not essential. Apply Now If you are an experienced Housing Officer looking for a temporary opportunity in Bristol, we would like to hear from you. Apply now to be considered for this role