Description

Credit Control Manager (Hybrid) Glasgow £40,000 Flexible Working | Excellent Benefits | Great Office Culture Are you an experienced Credit Control Manager who enjoys leading a team, improving processes and making a real impact? I am recruiting on behalf of an established and growing business in Glasgow that is looking for a confident Credit Control Manager to take ownership of its Credit Control function. This is a fantastic opportunity to join a successful business, manage an experienced team and have the autonomy to improve and streamline existing processes. What's in it for you? ✨ * Hybrid working opportunity following probation * 4pm finish on a Friday following probation (12:30pm on bank holiday weekends) * Monthly fully paid staff lunch * Performance based bonus * Your birthday off * Enhanced parental leave The Role Reporting to the Financial Controller, you will take responsibility for the day-to-day management and performance of the Credit Control function. You will: * Lead, motivate and develop an experienced Credit Control team * Manage team KPIs, SLAs and overall collection performance * Implement effective debt collection strategies * Monitor and reconcile complex customer accounts * Identify opportunities to streamline and automate Credit Control processes * Work closely with Finance to support cash flow forecasting * Manage escalated accounts and complex customer queries * Build strong relationships with customers and internal stakeholders * Liaise with legal advisors, debt collection agencies and other third parties * Produce Credit Control reports and present performance to senior management * Manage direct debit reviews, rejected payments and associated customer communications * Ensure processes remain compliant with relevant legislation and best practice What I'm looking for * Proven experience managing a Credit Control team * Strong background within a fast paced, high volume Credit Control environment * Confident people manager who can motivate, coach and develop a team * Experience improving, streamlining or automating processes * Strong account reconciliation skills * Excellent communication and relationship management skills * Confident dealing with escalated or complex accounts * Strong Excel and general IT skills * Highly organised with excellent attention to detail * CICM qualification would be advantageous but is not essential This is an excellent opportunity for an experienced Credit Control professional who wants more than just a standard management role. You will have the chance to lead an established team, influence how the function operates and drive genuine process improvements within a growing business. Interested? Apply today or get in touch with me directly for a confidential conversation about the opportunity. (url removed) / (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age