Description

Customer Service Advisor | £28,000 - £32,000 (DOE) | North Colchester, Essex (driving licence essential)   My client, a respected supplier within their industry, are currently seeking an Internal Sales Advisor to join their busy, customer‑focused team on a permanent basis. This role is ideal for someone who thrives in a fast‑paced environment, enjoys building strong customer relationships, and has a proactive approach to driving sales growth.   Responsibilities Handle incoming calls and email enquiries, ensuring a high standard of customer care Develop and nurture effective working relationships with trade clients and business partners Advise customers on products, pricing and availability, preparing quotes where required Accurately manage orders and maintain customer account information Assist field sales colleagues by identifying opportunities and carrying out follow-up activity Maintain up-to-date and accurate records within the CRM system  Skills Background in sales or customer support, ideally within a B2B environment Clear and confident communicator with the ability to build rapport Highly organised with strong attention to detail Self-motivated, enthusiastic and collaborative team player Comfortable using IT systems; experience with CRM platforms is an advantage  Package £28,000 - £32,000 basic salary + performance‑related bonus Opportunities for career growth and development Staff discounts and additional company benefits Free on‑site parking