Description

Third Party Motor Claims Handler — Bolton (BL7). 35-hour week, 9–5 Monday to Friday. No evenings. No weekends. Free on-site parking. CII fully funded. If you are a Third Party Motor Claims Handler who is quietly fed up of being a number on a dialler, read on. We are recruiting a Third Party Motor Claims Handler for an established insurance business in Bolton — a team where the third party motor claims work is genuinely yours to run, not scripted for you. You will own your caseload end to end: liability, negotiation, credit hire challenge, settlement. This is a Third Party Motor Claims Handler role for someone who already knows the difference between a hire claim worth paying and a hire claim worth fighting. If you can read a liability file and make the call yourself, you will not be micro-managed here. The work • Third party vehicle and property damage claims, investigation through to resolution • Deciding liability — your own investigations, working with other departments where you need to • The complex end: high value claims, disputed liability, the files nobody else wants • Credit hire — validation, negotiation and challenging excessive hire charges • Dealing with solicitors, insurers and accident management companies • Spotting and escalating potential fraud What we are looking for • 2 years or more in motor claims • Third party or credit hire experience — this is what gets you the top of the band • Sound judgement on liability and real attention to detail • Comfortable across multiple systems • GCSE English and Maths at Grade C/4 or above (or equivalent) • CII Certificate held, or the appetite to work towards it — fully funded What you get • £28,000 – £35,000 depending on what you bring • 35 hours, Monday to Friday, 9am–5pm. Flexible working patterns available. Full-time or part-time considered • CII fully funded and supported • Holidays that grow with service, plus a holiday sell scheme • Your birthday off, and a half day for Christmas shopping • Free on-site parking, casual dress, free branded clothing • Contributory pension, cycle to work scheme • Cash bonus for going above and beyond • Trained mental health first aiders on site On site in Bolton — this is not a remote role, and the people who enjoy it are the ones who like having a team around them. Apply and I will call you for a proper conversation about it — what the team is actually like, who you would be working for, and whether it is worth your time