Description

Platinum Travel Recruitment are now seeking an experienced and driven Cruise Consultant to join a fabulous travel company that offer a range of luxury cruises globally. This is an exciting role for a retail travel agent professional or a cruise sales consultant from a tour operator background seeking a rewarding career. Each day will not be the same, Cruise Consultant duties include: * Providing expert sales and service support for cruise products to both travel agents and direct customers. * Handling new cruise reservations whilst offering a cutting edge customer service * Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences. * Demonstrate strong worldwide and European cruise destination knowledge. * Meet or exceed individual sales, revenue, and commission targets. * Promote monthly offers, incentives, and campaigns to customers. * Handling special requests and cruise add-ons. * Adding travel extras to enhance experience. * Maintain up-to-date knowledge of cruise products and destinations. Cruise Consultant – Essential Requirements: * Experience in selling cruises from a tour operator or travel agency based in the UK is essential. * Excellent communication skills (verbal and written). * Strong customer service focus with a professional and confident manner. * GDS such as Amadeus or Galileo is ideal. Cruise Consultant – Benefits * Lucrative salary and commission * Ship visits to increase knowledge * Hybrid working in the Birmingham, Walsall, Peterborough or London areas. Remote roles also available * Sociable working hours * Sick pay * Career development * Supportive team * Pension * Varied job role * Plus, many more benefits