Description

Job Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring for a reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: * Lead the design of end-to-end IT services, ensuring alignment with customer needs and contractual commitments (SLAs, KPIs). * Develop detailed service models, including transition, operational, and governance frameworks. * Collaborate with stakeholders to define pricing, test requirements, and support needs. * Oversee service artefacts, process design, and integration, facilitating smooth service readiness and transition. * Manage RAID items, impact assessments, and early life support planning. * Influence overall solution design to optimise service stability and efficiency. * Work closely with solution owners and operational teams to ensure service quality. What you'll bring: * Extensive experience in service architecture and management, with a strong operational understanding of IT service supply chains. * Proven ability to develop and document comprehensive service designs and artefacts. * Skilled in process creation, documentation, and service readiness activities. * Strong stakeholder influencing skills, capable of working with senior leaders. * Knowledge of service management frameworks such as ITIL, ISO20000, or IT4IT. * Ability to lead virtual and co-located teams within tight deadlines. If you're a strategic thinker with a passion for delivering high-quality IT services, we'd love to hear from you. Apply now to join a forward-thinking organisation committed to excellence! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website