Description

Sales Administrator £30,000 per year | Monday to Friday, 9am-5pm | Permanent We're looking for a friendly, organised and confident Sales Administrator to join a small and busy team. The role will involve supporting customers with enquiries, orders and product questions by phone, email and online chat. You'll also help with quotes, payments, returns and general sales administration. Full training will be provided, so experience within this particular industry isn't necessary. We're looking for someone who is confident dealing with customers, organised and willing to learn. Key Responsibilities Deal with customer enquiries by phone, email and chat Process customer orders and amendments Prepare quotes and invoices Take payments over the phone Deal with returns, refunds and warranty queries Follow up delivery issues Help customers choose suitable products Provide basic product and technical support About You Previous sales administration or customer service experience is beneficial Confident communicating with customers Organised and able to manage multiple tasks Good written and verbal communication skills Good numeracy skills Comfortable using Microsoft Office Interested in learning about products and how they work Positive, professional and reliable Benefits £30,000 salary 25 days' holiday 10% employer pension contribution Group Life Assurance Health Cash Plan Discretionary annual bonus Full training provided If you're looking for a varied Sales Administrator role with plenty of customer contact and the opportunity to learn new skills, we'd love to hear from you. INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position