Description

Job title: Quality Professional Location: Ulverston, Cumbria Contract length: 12 months (long-term potential) Work Structure: Onsite Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for a Quality Professional to join a World leader offering Products, Solutions and Services across the entire Energy value chain on behalf of a well established manufacturing organisation to play a key role in supporting Manufacturing Operations. The Quality Professional (Subsea) drives quality standards, compliance, and process optimization across subsea engineering, manufacturing, and supply chain operations. Operating across cross-functional teams, the role implements Lean/Agile workflows, applies risk-based controls, and uses digital dashboards to prevent defects before they happen. Essential duties include managing ISO 9001 compliance, leading root-cause analyses, delivering quality training, and utilizing customer feedback to ensure right-first-time delivery in a regulated engineering environment. Some of the duties will include but are not limited to: * Help develop, manage, and continuously update procedures and tools within the Subsea Quality Management System (QMS). * Support internal, client, and external regulatory audits (such as ISO 9001 compliance) and ensure all corrective actions are addressed. * Ensure engineering, operational, and customer specifications are understood and adhered to across all projects. * Apply risk-based thinking across design, supply chain, and manufacturing processes to prevent quality failures before they occur. * Investigate quality issues using structured methodologies (e.g., PDCA, Root Cause Analysis, Value Stream Mapping) to eliminate defects. * Analyze workflows to remove process waste, clear bottlenecks, and improve operational flow. * Gather quality data to build clear dashboards and reports that highlight trends, risks, and performance for senior management. * Identify and implement digital tools to improve traceability, data transparency, and evidence-based decision-making. * Track customer feedback and satisfaction metrics (e.g., NPS) and translate insights into concrete operational improvements. * Foster a transparent culture focused on early issue reporting, prevention, and continuous learning across all departments. * Develop and deliver guidance to employees on quality tools, standards, and best practices. * Align quality efforts across Engineering, Manufacturing, Project Management, and Supply Chain, as well as broader international quality networks. Essential Requirements: * Degree, HNC/HND (or equivalent qualification) in Engineering, Manufacturing, Quality, Business Improvement, or a related discipline—or demonstrable equivalent industrial experience. * Professional engineering or quality membership (or progress toward professional registration) is considered advantageous. * Proven hands-on experience in Quality Management, Quality Assurance, Quality Engineering, or Continuous Improvement within a technically regulated engineering/manufacturing environment. * Prior experience in Subsea, Oil & Gas, Energy, Aerospace, Defense, or Automotive sectors is highly preferred. * Strong working familiarity with ISO 9001, industry-specific quality standards, legal regulations, and customer-specific requirements. * Practical understanding of quality and continuous improvement tools, such as PDCA (Plan-Do-Check-Act), Root Cause Analysis, Value Stream Mapping, and process mapping. * Deep understanding of Quality Management Systems (QMS), risk-based thinking, quality planning, and audit execution. * Proficiency in analyzing quality data and using digital tools or dashboards to drive evidence-based decision-making and performance visibility. * Ability to coach, coordinate, and align cross-functional teams (Engineering, Manufacturing, Supply Chain) without requiring direct line-management authority. * Excellent communication skills to deliver training, facilitate problem-solving sessions, and escalate systemic issues to leadership. * A strong commitment to customer satisfaction, right-first-time delivery, and building a proactive, transparent quality culture. Desirable Requirements: * Specific prior experience within the Subsea, Oil & Gas, or Energy sectors. * Experience operating within other heavily regulated, high-precision engineering environments such as Aerospace, Defense, or Automotive. * Holding a professional membership with an accredited quality or engineering body (e.g., CQI, CIPS, IET, or IMechE) or actively working toward professional registration. * Certified internal or lead auditor qualification for ISO 9001 or related industry standards. * Formal training or practical experience applying Agile project methods or advanced Lean techniques (e.g., Lean Six Sigma Green/Black Belt) to coordinate multi-site continuous improvement initiatives. * Proven track record of designing or deploying innovative digital tools, automated quality tracking, or advanced data visualization dashboards to enhance supply chain and manufacturing traceability. * Experience building or coordinating national or international quality networks across multiple sites to standardize processes and transfer lessons learned