Description

Location: London Head Office Reporting to: Senior Key Account Manager We are looking for a Key Account Manager on a 12 Month Fixed Term Contract basis to join our London Head Office team here at Rituals and manage a portfolio of Wholesale accounts, focusing on Pure Players; driving sales growth, managing key retailer partnerships, executing marketing plans and ensuring best-in-class brand representation with our Wholesale partners at Rituals. Key Responsibilities: * Manage a portfolio of Pure Player accounts, delivering retail sales, sell-in and growth targets. * Build strong relationships with key retail partners, acting as the primary day-to-day contact for commercial and operational matters. * Optimise Rituals’ online visibility, findability and brand presentation across partner websites through effective digital merchandising and content management. * Collaborate with partners to execute campaigns, site events and marketing activities in line with local and global brand priorities. * Monitor account performance through regular analysis of sales, stock levels and key digital metrics, identifying opportunities and risks. * Support the planning and delivery of trade marketing and commercial calendars. * Ensure product listings, content and digital assets are accurate, complete and maintained to a high standard. * Work closely with internal stakeholders across Supply Chain, Finance, Marketing, Digital and Head Office teams to ensure seamless execution of account plans. * Maintain healthy stock levels through regular forecasting, sell-in and sell-out analysis, and proactive communication with partners. * Prepare and present regular account performance updates, recommendations, and action plans. Bring all of you * Prior relevant experience with Pure Player accounts is advantageous. * Good experience in achieving online excellence, utilising organic and paid tools to drive visibility, conversion and sales growth. * Excellent communication skills both externally and at all levels within the company, both written and verbal. * Willing to adapt, take on new challenges and continually improve. * Shows ambition to drive initiatives and change to achieve company targets. * Structured and business-driven approach, with strong organisational skills and the ability to manage multiple priorities. * Strong analytical and problem-solving skills, with confidence using sales, stock and performance data to identify opportunities and risks. * Team player with a positive can-do attitude and hands-on mentality. * Highly detail-oriented with strong multi-tasking, time management and project management skills