Quality & Complaints Advisor Location: Stafford, Staffordshire Salary: £28,000 per annum Job Type: Full Time, Fixed Term Contract (12 Months) About the Role Safer Hand Solutions are working in partnership with a well-established organisation based in Stafford to recruit a Quality & Complaints Officer. Key Responsibilities Manage and investigate customer complaints. Draft and issue complaint responses. Monitor complaint trends and identify improvements. Conduct quality reviews and audits. Support Subject Access Requests. Skills & Experience Required Experience in complaints handling, quality assurance or compliance. Excellent communication skills. High attention to detail. Strong organisational skills. Good IT skills. What's on Offer? Salary of £28,000 per annum. Training and development. Company pension scheme. 25 days holiday plus bank holidays. Please apply below
| Location | Stafford |
| Job Type | Contract |
| Language | English |
| Salary | £28000/annum |
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