Description

Service Advisor – Main Dealership Swanley, Kent £31,000 - £32,000 basic (DOE) with OTE £40,000 - £45,000 Full-time | Mon–Fri 8am–6pm | 1 in 3 Saturdays 8am–1pm The Role We’re looking for an experienced and customer-focused Service Advisor to join a busy franchised main dealership in Swanley. If you have strong technical knowledge, thrive in a fast-paced environment, and pride yourself on delivering exceptional customer service — this could be the perfect next step in your motor trade career. Key Responsibilities * Greet and advise customers on all service and repair requirements * Handle technical queries professionally and efficiently * Book vehicles into the workshop and manage job progress updates * Liaise between the workshop, customers, and service management * Cross-sell additional work, repairs, and parts where appropriate * Accurately raise invoices and ensure smooth handover upon completion Your Background & Skills * Minimum 1 years’ experience as a Service Advisor within a main dealership * Strong technical understanding of vehicles and service processes * Excellent communication and customer relationship skills * Professional, well-presented, and highly organised * Ability to work well under pressure and meet deadlines * Committed to delivering a first-class dealership experience Benefits * £31,000 - £32,000 basic (DOE) * OTE £40,000 - £45,000 * Ongoing manufacturer training and career development opportunities * Join a supportive, professional team within a leading dealership group Apply now to become a Service Advisor in Swanley and take the next step in your automotive career — with great earning potential, excellent training, and a friendly, high-performing dealership environment