Description

We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience. Customer Service Advisor benefits: * 7 weeks of structured training and mentoring. * Training and support to build confidence and capability from day one. * Free parking provided. * Accessible via the Skylink Bus Route. * Training is included to prepare you for this role Customer Service Advisor role: * Put customers at the heart of everything you do. * Handle customer enquiries and work towards the best possible outcome. * Listen carefully and make customer interactions simple, effortless and easy. * Take ownership and accountability for customer queries and outcomes. * Work efficiently while maintaining high standards of service and quality. * Look for opportunities to reduce repeat contact and improve the customer experience. * Work collaboratively with colleagues and contribute positively to team success. * Take part in the structured training and mentoring programme and continue developing your skills. Customer Service Advisor pay: £15.34 per hour. Overtime paid at £23.01 per hour after 40 hours