Description

Parts Advisor – Avonmouth Hours: Monday to Friday, 07:00 – 16:00 or 09:00 – 18:00 (rotating shifts, 60-minute unpaid lunch) Saturdays 08:00 – 13:00 – 1 in 3 rota basis Full time, permanent Earning Potential – Salary: £33,575 per annum (including Saturday rota) Overtime paid at 1.5x hourly rate Overview We're looking for a Parts Advisor to join a busy trade parts environment in Avonmouth. You'll be identifying parts, processing orders, keeping customers updated, and driving sales growth. If you've got parts experience and you're target-driven, this is the one. Key Responsibilities Receiving and interpreting parts orders – advising on additional requirements or prices Matching orders against stock items and advising on non-stocked items Answering inbound calls within 3 rings Pre-picking and maintaining parts stores Promoting new customer business – liaising with management and aftersales executives Keeping customers and workshop updated on backorders and availability Picking parts and allocating to technicians Locating unavailable items – arranging delivery or raising V.O.R. orders Maximising sales through upselling and campaigns Managing key account customers – developing sales and increasing spend Preparing customer orders for dispatch – ensuring accuracy and highlighting shortages Ensuring all orders are invoiced and dispatched on schedule Handling customer complaints – escalating unresolved issues What You'll Need Previous Parts Advisor experience – ideally in a busy trade parts environment Strong customer service skills – professional and courteous Sales-orientated and target-driven Good computer literacy – confident with parts systems Full UK driving licence You'll be a great fit if you're organised, customer-focused, and want a stable role. Think you might be a good fit? If you've got parts experience and you're ready to maximise sales, there's a competitive salary, rotating shifts, and a team that's been around for years. Sound like you? Call Cal Ryan at Kemp Recruitment on (phone number removed) Email: (url removed) Ref: INDCR