Description

Customer Service Agent Pay rate: £13.45 - £20.18 Contract Type: Full Time Location: Bury St Edmunds Start Date: ASAP We are looking for Customer Service Agent to start immediately for our client based in Bury St Edmunds. The successful Customer Service Agent will receive: £13.45/h basic £20.18/h overtime (after 7.5hrs per day) Guaranteed 37.5hrs per week Subsidised onsite canteen Free car parking 28 days holiday prorated on PAYE Referral Bonus - Introduce a friend to us and you receive a bonus! What to expect as a Customer Service Agent: Working Monday to Friday from 8:30am, you will be part of a busy customer service operation for a well-established fuel provider. Your day-to-day responsibilities will include: Handling a high volume of customer calls Responding to customer enquiries in a polite and professional manner Providing accurate information and resolving queries wherever possible Updating customer information and records using computer systems Ensuring customers receive a positive and efficient service Working closely with colleagues to manage busy periods and maintain excellent service levels As a Customer Service Agent you must: Previous experience in a call enter environment Computer literacy Polite & professional able to handle high volume of customer calls. Call us now on (phone number removed) or apply below - shifts available immediately! This position is commutable from Stowmarket, Thetford, Newmarket, Ipswich and Bury St Edmunds. Join the leading agency in Bury St Edmunds - 97% of our workers say they're proud to work with us