Description

WHAT'S IN IT FOR YOU? * Supportive team environment * Opportunities for professional development * Competitive salary package * Additional benefits including pension and life insurance * Employee wellbeing support, including counselling services * On-site parking * Company social events MUST HAVE'S * Previous account management or customer relationship experience * Strong organisational and communication skills * Ability to analyse reports and interpret data * Confident using Microsoft Office and CRM systems * Professional and proactive approach NICE TO HAVE'S * Experience within debt collection, credit control, or financial services SO, WHAT WILL YOU BE DOING? * Managing a portfolio of client accounts * Building and maintaining strong client relationships * Providing regular performance updates and reporting * Liaising with internal collections teams to meet client expectations * Investigating and resolving client queries efficiently * Monitoring account performance and identifying improvement opportunities * Supporting business development and client retention activities HELPFUL EXTRAS * 22 days holiday (plus bank holidays, increasing to 25 days with service) * Performance-based bonus worth £2k-£3k after 6 months * On-site parking and smart-casual dress code Interested? Send your CV to i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful